A mid-sized private university digitized faculty leave planning with WaveHR and cut admissions-inquiry response time from days to minutes with WaveSMS.
-85%
Faculty leave approval time
-0%
Faculty leave approval time
< 0 min
Admissions inquiry response time
+0%
Applications processed per counselor
01 — Context
The challenge
Greenfield's faculty leave requests were routed through department heads via paper forms, often taking two to three weeks to resolve — a real problem during academic-year planning. Prospective-student inquiries sent by SMS or WhatsApp routinely went unanswered for days.
“Faculty stopped asking HR 'did my leave request even arrive.' It's a small thing that turned out to matter a lot.”
Prof. Abdul Karim
Registrar, Greenfield University